Privacy policy
Privacy statement
Last updated: 1 July 2020
Ballstad AS ("us", "we" or "our") uses cookies on the https://ballstad-global.com website and the Ballstad mobile application (the "Service"). By using the service, you consent to the use of cookies.
Our Cookie Policy explains what cookies are, how we use cookies, how third parties we may work with may use cookies on the Service, your choices regarding cookies and additional information about cookies.
- Introduction
This Privacy Policy (“Privacy Policy”) describes the data we collect about you on the website you linked to (“the Website”); how we use and disclose this data; how we protect them and the choices you can make in this regard. We encourage you to review our Privacy Policy, and click on the available links, or select "Read more" if you want more information on a specific topic.
- Personal data
"Personal information" is data that identifies you as a person or relates to an identifiable individual. We collect Personal Information in various ways on our Websites, including through registrations, surveys, in connection with your inquiries, and automatically when you browse our Websites. We may ask for basic Personal Information when you use a Website.
We collect information directly from you. We may also collect Personal Information from other sources, including computer companies, publicly available databases, joint marketing partners, social media platforms and other third parties.
When you are asked to supply Personal Data, you can refuse it. However, if you choose not to provide data that is necessary for us to provide requested services, we may not be able to provide you with these services.
- How we use personal data
We use Personal Data to:
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Provide the Website's functionality and fulfill your requests when we have a contractual relationship or a legitimate interest.
To provide personalized services when we have your consent or a legitimate interest in providing you with information of interest to you.
To allow you to participate in special programs, activities, events or promotions as part of our contractual relationship with you or where we have a legitimate interest.
To carry out our business to comply with our legal obligations and to comply with our legitimate interests in maintaining our business
Deliver products you order via the website ballstad.no
The personal information you provide on the website is used for the following purposes:
Deliver the products you have requested,
Send you relevant information through newsletters and
Optimizing the user experience on the website. Read more about this in our rules for cookies at the bottom.
Ballstad AS is responsible for processing personal data about you.
We collect and process the following information:
Name
Address
E-mail address
Telephone number
Information about purchase history
When you use our website, we also collect personal data about your behavior, including IP addresses, with the help of cookies. You can read more about this in our cookie policy below.
The information is processed because it is necessary to conclude the agreement with you in accordance with Article 6.1.b of the Personal Data Protection Regulation (GDPR) and to send out relevant newsletters in accordance with the balancing of interests rule in Article 6.1.f. The legitimate interests we pursue are our marketing interest and our interest in tailoring the material we send out.
Under point 5 below, you can read more about which categories of recipients we forward information to.
We store information about you as a customer for as long as a customer relationship exists and for a maximum of 3 years after termination of the contractual relationship. In accordance with the rules of the Accounting Act, we are obliged to store information for a specific period.
See more under point 14 below about how you can contact us to exercise your rights as described under point 7.
You have the right to object to the processing at any time for reasons that apply to your particular situation. Similarly, you have an unconditional right to object to our processing of your personal data with a view to direct marketing.
- This is how we use and publish the personal data
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
- We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
We publish Personal Information as follows:
To another parent or subsidiary. or company with franchise agreement by Ballstad for the purposes described in this Privacy Policy.
To our third party suppliers, to provide services such as web hosting, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other services.
To other companies with whom we collaborate on specific products or services. These may include our collaboration partners for products that we jointly develop and/or market.
When you post data or materials on discussion forums, chat, profile pages, blogs and other services.
We also use and publish your Personal Information that we believe is necessary or appropriate:
To comply with applicable law and our regulatory monitoring and reporting obligations (which may include laws outside your home country), to respond to requests from public and governmental authorities, (which may include authorities outside your country of residence), to cooperate with law enforcement or by other legal reasons.
To enforce our terms
To protect our rights, personal data, safety or property, and/or those of our affiliated companies or others.
In addition, we may use, publish or transfer Personal Data to third parties in connection with reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our business, assets or shares (including in connection with bankruptcy or similar processes ).
- Marketing Control
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you no longer wish to receive marketing communications from us, please contact us as set out in the Contact Us section, or at Websites that update the settings in your profile or account. State names and addresses you no longer wish to be contacted at in your request. If you unsubscribe from receiving marketing communications from us, we may still send you important administrative messages, from which you cannot unsubscribe as long as you use the website.
- Individual rights
On some websites, you have the option to update your profile via our Website.
If you wish to review, correct, update, remove, restrict or delete Personal Information you have provided to us through the Website, or if you wish to request to receive an electronic copy of such Personal Information in order to transfer it to another company, you may contact us as indicated in the Contact Us section. We will respond to your request in accordance with applicable law.
In your request, you must tell us which Personal Data you want changed, whether you want them to be deleted from our database, or let us know what restrictions you want to set for our use of this data. For your protection, we may need to verify your identity before implementing your request. We will endeavor to comply with your request as soon as practicable.
Please note that we may need to retain certain Personal Data for recording purposes and/or to complete any transactions you initiated before you requested an amendment or deletion.
- Data Safety
We seek to use affordable organizational, technical and administrative measures to protect your personal information. Unfortunately, no data transfer or storage system can be guaranteed to be 100 % secure.
- Storage period
We retain the personal information as long as it is necessary or permitted in light of the purpose/purpose for which they were obtained and as described in this privacy statement. The criteria used to determine our storage periods include: (i) how long we have an ongoing relationship with you and provide the site to you; (ii) whether we are subject to a legal obligation; or (iii) whether storage is advisable in light of our legal position (for example, in the case of enforcement of the site's terms of use, current articles of association on restrictions, litigation or regulatory investigations).
- Border transfer
Information is not transferred to countries outside the EU/EEA. In cases where it is necessary in connection with Ballstad Ambassador Program, information about your purchase information can be transferred to countries outside the EU/EEA.
- Third party services
This privacy statement does not apply, and we are not responsible for data collection, use, publication or security practices, or other practices from third parties, including third parties that run a service to which the site links. The inclusion of a link on the site does not mean that we approve the associated service.
- Minors
The site is not aimed at persons under eighteen (18), and we do not consciously collect personal information from such persons. If you are below the relevant age of consent in your jurisdiction, you need permission from your parents or guardian to use the site. Contact your parents or guardian before using the site.
If you give us personal information to people under eighteen (18), it means that you confirm that you have the authority to do so and that you can demonstrate such authority to Ballstad AS upon request.
- Updates
We update this privacy statement on a regular basis. Any changes will be effective when we enter the revised privacy statement on the site. This privacy statement was last updated according to the "Last Updated" date shown above. If we make significant changes to this privacy statement, we will actively make you aware of them.
- Contact us
The company responsible for the collection, use and publication of your personal information under this privacy statement is:
Ballstad as
Idrettsveien 71, 8370 Leknes, Norway
If you have any questions about this privacy statement or if you want to ask to exercise individual rights, please contact us at Contact@ballstad-global.com or write to the above address.
- Submission of complaint to authority
You have the right to submit a complaint to the data authority who is competent for your country, your region or place for alleged violation.
- Cookies
Cookies Necessary for the Functioning of the Store
|
Name |
Function |
Duration |
|
_ab |
Used in connection with access to admin. |
2y |
|
_secure_session_id |
Used in connection with navigation through a storefront. |
24h |
|
_shopify_country |
Used in connection with checkout. |
session |
|
_shopify_m |
Used for managing customer privacy settings. |
1y |
|
_shopify_tm |
Used for managing customer privacy settings. |
30min |
|
_shopify_tw |
Used for managing customer privacy settings. |
2w |
|
_storefront_u |
Used to facilitate updating customer account information. |
1min |
|
_tracking_consent |
Tracking preferences. |
1y |
|
c |
Used in connection with checkout. |
1y |
|
cart |
Used in connection with shopping cart. |
2w |
|
cart_currency |
Used in connection with shopping cart. |
2w |
|
cart_sig |
Used in connection with checkout. |
2w |
|
cart_ts |
Used in connection with checkout. |
2w |
|
cart_ver |
Used in connection with shopping cart. |
2w |
|
checkout |
Used in connection with checkout. |
4w |
|
checkout_token |
Used in connection with checkout. |
1y |
|
dynamic_checkout_shown_on_cart |
Used in connection with checkout. |
30min |
|
hide_shopify_pay_for_checkout |
Used in connection with checkout. |
session |
|
keep_alive |
Used in connection with buyer localization. |
2w |
|
master_device_id |
Used in connection with merchant login. |
2y |
|
previous_step |
Used in connection with checkout. |
1y |
|
remember_me |
Used in connection with checkout. |
1y |
|
secure_customer_sig |
Used in connection with customer login. |
20y |
|
shopify_pay |
Used in connection with checkout. |
1y |
|
shopify_pay_redirect |
Used in connection with checkout. |
30 minutes, 3w or 1y depending on value |
|
storefront_digest |
Used in connection with customer login. |
2y |
|
tracked_start_checkout |
Used in connection with checkout. |
1y |
|
checkout_one_experiment |
Used in connection with checkout. |
session |
Reporting and Analytics
|
Name |
Function |
Duration |
|
_landing_page |
Track landing pages. |
2w |
|
_orig_referrer |
Track landing pages. |
2w |
|
_s |
Shopify analytics. |
30min |
|
_shopify_d |
Shopify analytics. |
session |
|
_shopify_s |
Shopify analytics. |
30min |
|
_shopify_sa_p |
Shopify analytics relating to marketing & referrals. |
30min |
|
_shopify_sa_t |
Shopify analytics relating to marketing & referrals. |
30min |
|
_shopify_y |
Shopify analytics. |
1y |
|
_y |
Shopify analytics. |
1y |
|
_shopify_evids |
Shopify analytics. |
session |
|
_shopify_ga |
Shopify and Google Analytics. |
session |
Cookies are a standard feature of the websites that enable us to store small amounts of data on your computer about your visit to our website. Cookies help us to know which areas of the website are useful and which areas need improvement.
By using the website and pressing OK on our cookie banner the first time you visit the website, you consent to Ballstad AS using cookies.
Information on which procedure to follow to activate or deactivate cookies can be found on the website of your browser provider via your help screen.
Please see http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled, your experience on the website may be reduced and not all features of the website will be able to operate as intended.
We may also use technologies similar to cookies, such as:
Pixel marks
Pixel tags (also known as hidden tracking images) are used, among other things, to track user actions on the website, measure the success of our marketing campaigns, and gather statistics about website usage and response rates.
Google Analytics
Google Analytics is a service provided by Google, Inc. (“Google”). We use Google Analytics to collect anonymized statistics with the aim of improving the website.
Learn more about Google Analytics and privacy. You can selectively deactivate Google Analytics by installing the opt-out component provided by Google on your browser. For more information, please see the links below:
Google Analytics opt-out function browser add-on
Support Google Analytics
My account Google Analytics
Information about browser or equipment
Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, browser type and version, and name and version of the website you are using. We use this data to ensure that things work as they should. To the extent that something that is not personal data is obtained through cookies or similar technologies, the other provisions in our privacy policy apply.
You have the right to lodge a complaint with the data supervisory authority competent for your country, region or place of alleged infringement.
- Changes
Ballstad AS has the right to make changes to this document at any time. You should therefore regularly visit this page to check whether any changes have taken place. You can check that by looking at the date at the top of the page. By continuing to use/visit the website, you accept these changes.